Frequently Asked questions
Do i Need to bring a computer?
No. We supply each student with a laptop to use for training. Laptops come with the software used for training and internet.
What version of Microsoft are you teaching?
We teach Microsoft 2013 and 2016 which are very similar to each other. 2013 is used by ALMOST 50% of companies. 2016 has some newer features which are introduced depending on the class being taught.
We do have 2010 manuals for those using 2010. However, the classes are being taught in 2013 and 2016.
WE ASK YOU TO PLEASE LET US KNOW THE VERSION YOU ARE USING WHEN FILLING OUT YOUR REGISTRATION.
cAN I RETAKE A CLASS?
Yes. Retakes are FREE for each class paid for and attended.
The best part is that there are NO LIMITS to the # of times you retake any class you paid for.
Do you offer post class support?
We understand that there may be questions on how to do something or why a technique might not be working in post class practice.
This is why we offer FREE email and phone support for questions limited to maximum 30 min.
what do your classes cover?
Each class has its own unique individual outline.
We ask that you review the outline(s) of interest.
Please don't hesitate to contact us if you have any questions regarding the outlines.
What if i am not sure what level i am at?
No worries. If you are not sure what level you are by looking at the outlines, feel free to contact us and we will be more than happy to help you.